Unresponsive Third Surveyor

Under section 10 of the Party Wall etc. Act 1996, when two party wall surveyors are appointed, they must also select a third surveyor at the outset. The third surveyor is there as a safety valve: if the two surveyors can’t agree—or an owner raises a point the two can’t resolve—either surveyor (or either owner) can refer the dispute to the third surveyor for a binding determination (by award).

In real life, that safety valve sometimes sticks. Third surveyors can be fully booked, on annual leave, retired, conflicted, or simply non-responsive. Here’s how to handle it without derailing your project or risking the validity of the process.


Why third surveyors go quiet

  • Capacity: Busy practitioners can’t always take new referrals at short notice.
  • Availability: Holidays, illness, or retirement after initial selection.
  • Conflicts or scope concerns: They may feel conflicted or that the referral is outside the Act’s scope and choose not to engage.
  • Process gaps: The referral lacks a clear question, supporting drawings, or chronology—making it hard to accept promptly.

Whatever the reason, silence stalls the statutory machinery. The Act expects disputes to be resolved promptly; it does not oblige the parties to wait indefinitely.


The proper next step: select a new third surveyor

If the third surveyor refuses to act or neglects to act, the two appointed surveyors should jointly select a replacement third surveyor so the referral can proceed. The aim is to restore a functioning tribunal (two party-appointed surveyors plus an available third surveyor) and keep matters moving toward an award.

Good practice checklist:

  1. Document the attempts
    Keep a clear paper trail: the original selection, the date the referral was sent, follow-ups (email and letter), and any acknowledgement (or lack of one). A short chronology helps show that the third surveyor has not acted within a reasonable time.
  2. Tidy the referral
    Before re-referring, make the submission turnkey: identify the exact questions for determination, include the relevant notices, responses, current draft clauses, drawings, and any correspondence that frames the dispute. The cleaner the brief, the quicker the determination.
  3. Jointly agree a replacement
    The two surveyors should exchange names and agree a new third surveyor in writing. Pick someone experienced, responsive, and conflict-free. Notify both owners of the fresh selection for transparency.
  4. Re-serve the referral promptly
    Send the referral to the newly selected third surveyor, copying the other surveyor (and, where appropriate, the owners). Make it explicit that this is a section 10 referral limited to the identified points in dispute.
  5. Mind costs and proportionality
    Ask the third surveyor to set a slim, focused procedure—written submissions and a single determination unless a meeting is strictly necessary. This keeps costs proportionate and avoids delay.

What not to do

  • Don’t wait indefinitely. The Act expects diligent progress; lingering weakens everyone’s position.
  • Don’t issue “work-around” awards that assume answers the third surveyor should determine—this risks jurisdictional challenge.
  • Don’t escalate everything. Only refer true points of dispute that fall within the Act (time and manner of the notifiable works, rights exercised under the Act, related costs). Boundary and non-Act issues belong elsewhere.

Will replacing the third surveyor affect validity?

No—provided the two appointed surveyors properly record a new selection and keep the referral within the scope of section 10. The third surveyor’s role is to determine the specific statutory dispute; replacing a non-acting third surveyor preserves, rather than jeopardises, the process.


How Simple Survey keeps referrals moving

  • RICS surveyors only: We frame laser-focused referrals that third surveyors can determine quickly and lawfully.
  • Pragmatic triage: We try to narrow issues and agree wording first; referral is a last resort, not a tactic.
  • Fast replacement protocol: If the selected third surveyor won’t act, we coordinate a swift re-selection and re-submit with a clean brief, minimising delay and cost.

Stuck with a silent third surveyor?

We’ll review your file, tidy the referral, and help the surveyors select a replacement so you can get the determination you need and move on to a valid award.

Simple Survey — RICS Party Wall Surveyors (England & Wales)
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