Bias is a fear. What matters is behaviour you can observe.
What impartial behaviour looks like
- Clear explanations for decisions
- Similar responsiveness to both owners
- Corrections of factual errors when raised
- A consistent approach to reasonableness and proportionality
What should concern you
- Ignoring one party’s correspondence
- Refusing to explain decisions at all
- Persistent factual errors left uncorrected
- Decisions that change without reason
What you can do if you’re worried
- Ask for reasons in writing (short and factual)
- Ask for the process timetable
- If there is a genuine stuck point, insist the issue is framed clearly and dealt with procedurally rather than emotionally
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If you want a fair, transparent, cost-controlled party wall approach, contact Simple Survey. Notices start from £25 per adjoining ownership, with agreed surveyor administration typically £300, depending on complexity and owners.